In 1992, Greg Kirby founded BASIC Communications, Inc. with the goal of building a company based on honesty and integrity that would simplify the purchases and services of high tech wireless products. Four years later, BCI was awarded the first wireless contract in West Michigan and, soon thereafter, in Northern Michigan. A pioneer in the wireless industry, BASIC has served over 60,000 satisfied customers in area like Grand Rapids, Grand Haven, Traverse City, Cadillac, Big Rapids, Reed City, Grayling, Charlevoix, Frankfort, Petoskey, Manistee, Ludington, Muskegon, Greenville, Lansing, Fremont, and Mt. Pleasant.
BCI provides outstanding service to our customers both before and after the sale. Employees are dedicated to providing each customer with the highest level of assistance by systematically determining and filling their needs. BASIC retains more customers and receives more repeat business and referrals than any other dealer. Simply stated, BCI is the one local wireless company that customers can rely on for all of their internet satellite TV needs. When you do business with BASIC Communications, your money stays in our local community.
Our stores provide courteous, thorough and prompt responses to all customer inquiries. All employees attend seminars and workshops to sharpen their customer service skills in order to increase awareness of their customers needs. BCI’s number one goal is to meet your exact wireless needs by providing you with the highest quality products and services at competitive prices.